The United Nations' E-Government Development Index for 2020 ranked Lebanon in 127th place among 193 countries worldwide and in 12th place among 19 Arab countries. Also, Lebanon came in 47th place among 58 upper middle-income countries (UMICs) included in the survey. Lebanon's global rank regressed by 28 spots from 99th place in the 2018 survey, constituting the second steepest drop globally; while its regional rank retreated by three spots from ninth place in the previous survey. 

The index benchmarks the development of electronic government across member states of the United Nations. It is a composite indicator that measures the willingness and capacity of national administrations to use information and communication technology to deliver public services. The index is a weighted average of three sub-indices that represent the most important dimensions of e-government, which are the Online Service Index, the Telecommunication Infrastructure Index and the Human Capital Index. A country's overall score ranges from zero to one, with a higher score reflecting a more developed electronic government system.

Globally, Lebanon has a more developed e-government system than Rwanda, Syria and Nepal, and a less advanced one than Nicaragua, Cambodia and Zimbabwe among economies with a GDP of $10bn or more. Lebanon received a score of 0.4955 points on the index, down by 10.4% from 0.553 points in the 2018 survey, and constituting the seventh steepest decline globally. Also, Lebanon's score is lower than the global average score of 0.5988 points, the UMICs' average score of 0.6204 points, and the Arab average score of 0.5549 points. Lebanon's score is also lower than the Gulf Cooperation Council (GCC) countries' average score of 0.7932 points, but it is higher than the average score of non-GCC Arab countries of 0.4449 points. Denmark has the world's most developed e-government system, while South Sudan has the least developed one globally.