Requests for personal information
You will never receive an email from Byblos Bank that asks you to reply with any personal information – Byblos Bank will not ask for your card numbers or your PIN number.

Urgent appeals
Sometimes, fraudsters will pretend that your bank accounts and/or credit and debit cards risk being shut down if you do not confirm personal details. Never respond to these emails. 

Security or system messages
Fraudsters may email you to confirm important information, saying that it is needed to update their systems and security facilities. Byblos Bank does not do this and will never ask you to verify information in this way.

Special offers and incredible deals
Some fraudsters will offer you incredible ‘too good to be true’ deals and offers if you fill out a short customer service survey. Sometimes they may attempt to entice you with the offer of money being credited to your account. The fraudster will then request that you provide your account number to receive the cash. Byblos Bank would never do this. 

Bad spelling and obvious mistakes 
Many fraudulent emails or websites are written by fraudsters with poor writing skills and very often contain glaring spelling mistakes or grammatical errors. If unusual language such as old-fashioned words, poorly constructed sentences or low-quality logos and designs, it is highly likely that the email is fake. 

Strange links and URLs 
Fraudsters very often want you to click on a link. The links may look usual. Before clicking on a link, you must make sure of the full URL and that it is legitimate by checking the spelling of each word.